Refund policy

Refund Policy

Last updated: May 23, 2026

Thank you for shopping with ResellingVendors. Please read this Refund Policy in full before purchasing any product from resellingvendors.com ("the Site").

By completing a purchase, you expressly acknowledge that you have read, understood, and agree to be bound by this Refund Policy in its entirety. If you do not agree, do not complete your purchase.

1. Digital Products & Final Sale Policy

All products sold by ResellingVendors are digital products delivered electronically. Due to the nature of digital goods, every sale is final the moment an order is placed and payment is processed — regardless of whether delivery, download, or access has yet occurred.

No refunds, returns, exchanges, cancellations, credits, or chargebacks will be granted for any reason, including but not limited to:

  • Change of mind or buyer's remorse
  • Failure to read the product description, listing, or terms prior to purchase
  • Personal dissatisfaction with the product, format, or content
  • Business, resale, or financial performance outcomes of any kind
  • Third-party marketplace, platform, or supplier issues unrelated to ResellingVendors
  • User-side technical, device, network, or software problems
  • Misunderstanding, misinterpretation, or assumptions about product contents
  • Duplicate purchases made in error by the customer
  • Purchases made on behalf of, or shared with, third parties
  • Any dissatisfaction arising after the product has been accessed, downloaded, opened, or used in any way

It is solely the customer's responsibility to review all available product information and ask questions prior to purchase. No exceptions will be made after checkout is completed.

ResellingVendors reserves the right, at its sole and absolute discretion, to deny any refund request regardless of circumstance.

2. EU & UK Consumer Rights — Waiver of Withdrawal Period

Under the EU Consumer Rights Directive and equivalent UK regulations, consumers are normally entitled to a 14-day withdrawal period for online purchases. This right does not apply to ResellingVendors purchases for the following reasons:

By completing checkout, you explicitly and irrevocably:

  • Request that delivery of digital content begin immediately upon payment confirmation, without waiting for the withdrawal period to expire;
  • Consent to the immediate performance of the digital service/content delivery;
  • Acknowledge and confirm that you thereby lose your right of withdrawal once delivery has commenced, in accordance with Article 16(m) of Directive 2011/83/EU (and corresponding provisions under applicable national law);
  • Confirm this consent and acknowledgment is given freely, knowingly, and prior to delivery, and that a durable-medium confirmation of this waiver is provided via your order confirmation email.

This waiver applies regardless of whether the customer actually opens, downloads, or reviews the delivered content — consent is tied to the commencement of delivery, not to consumption of the product.

Nothing in this section limits statutory rights that cannot legally be excluded or waived under applicable mandatory consumer protection law. Where any provision of this section is found unenforceable under such law, the remainder of this Policy remains in full effect.

3. Delivery of Digital Products

Digital products are delivered electronically to the email address provided at checkout. Delivery is deemed complete, and the sale final, at the moment the product or access credentials are transmitted from our systems — irrespective of whether the customer receives, opens, or reads that transmission.

The customer is solely responsible for:

  • Providing a valid, correctly spelled, and monitored email address at checkout
  • Checking spam, junk, promotions, and all other mail folders
  • Ensuring their inbox is not full, blocked, or filtering external senders
  • Following all access and redemption instructions provided
  • Retaining copies of all delivery emails and access materials

ResellingVendors bears no responsibility and issues no refunds for delivery failures caused by:

  • Incorrect or mistyped email addresses supplied by the customer
  • Spam or junk filtering on the customer's end
  • Blocked senders or domain-level restrictions
  • Full or inactive inboxes
  • Customer device, browser, or network issues
  • Failure of the customer to check for or locate the delivery email

Customers who do not report a delivery issue within 7 calendar days of purchase forfeit any claim to delivery-related assistance, as delivery is presumed successful after this period.

4. Technical Support

If a genuine technical issue prevents initial access to a purchased product, contact us promptly at the email below. We will make commercially reasonable efforts to restore access.

Technical support is provided at our discretion and does not create any entitlement to a refund, credit, or compensation under any circumstance. Support is limited to restoring access — not to evaluating satisfaction with, or performance of, the product itself.

5. Chargebacks & Payment Disputes

Customers must contact ResellingVendors first and allow a reasonable opportunity for resolution before filing any chargeback, payment dispute, or third-party claim.

Filing a chargeback or payment dispute without first contacting us is considered a breach of these terms and may constitute payment fraud where the product was delivered in accordance with this Policy.

By purchasing, you agree that:

  • ResellingVendors may contest any chargeback or dispute using order records, delivery logs, IP/device data, timestamps, and communication history as evidence that the product was delivered and this Policy was accepted at checkout;
  • Any customer who files a chargeback for a delivered digital product, without a valid, provable failure of delivery, is engaging in friendly fraud and may be reported to relevant payment processors and fraud-prevention databases;
  • Accounts, orders, and future purchases associated with fraudulent, abusive, or bad-faith chargebacks may be permanently banned from the Site, and outstanding digital access may be revoked;
  • ResellingVendors reserves the right to pursue recovery of chargeback fees, collection costs, and associated damages resulting from an illegitimate dispute, to the extent permitted by law.

6. Customer Responsibility & Acknowledgment

By completing a purchase, you confirm that you have:

  • Carefully reviewed all product information, descriptions, and any linked terms prior to purchase;
  • Fully understood what the product does and does not include;
  • Had the opportunity to ask pre-purchase questions and either did so or knowingly waived that opportunity;
  • Determined, at your own judgment and risk, that the product is suitable for your intended use;
  • Read and accepted this Refund Policy in full.

Failure to review product details, ask questions, or fully understand the offering prior to purchase does not create any right to a refund, credit, or exchange.

7. Policy Changes

ResellingVendors may update this Refund Policy at any time. The version in effect at the time of purchase governs that transaction. Continued use of the Site after changes constitutes acceptance of the revised Policy.

8. Contact Information

For questions regarding this Refund Policy:

ResellingVendors Website: resellingvendors.com Email: hqresell9@gmail.com